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The Drama Queen of Sears Customer Service by (3 Stories)

Prompted By Customer Service

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I learned a lot while working at the Sears Customer Service Counter in El Monte, California, in the early sixties while I was attending (what was then called) Cal State LA. Interacting with complaining customers was actually a kind of acting school because we were told always to be positive and sympathetic. True situation: “Oh,…
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A Quiet Moment by a Lake with My Father by (3 Stories)

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My well-meaning father, a shoe department manager at J. C. Penney, with no experience in camping, borrowed camping equipment in the early 1950s and loaded my mother, my two sisters and I into our old black Chevrolet and drove us from Inglewood, California to Lake Tahoe. Arriving late at night we plopped sleeping bags down…
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Callie Hollingshead’s Door Prize Quilt and It’s Fate by (3 Stories)

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A church door prize quilt from the 1950s gets a new life in the 1990s.
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